CapSight
CapSightResearch & Reports / Custom Research

For the question no standard report covers.

Some questions are not a report from the product.

  • Decision and context
  • Agreed scope and method
  • Reviewed findings
Explore the evidence
An analyst annotating source papers beside a tabbed research folio
A specific question deserves a specific investigationIs a finance operations centre of 300 people feasible in a second-tier city, and what would it cost?

Custom research · a brief beyond the standard report

Set the research question before the work begins.

The agreed research brief

Is a finance operations centre of 300 people feasible in a second-tier city, and what would it cost?
Decision to supportScope and methodReviewed findings

Agree what the study must answer.

Decision and context
State what must be decided and what is already known.
Agreed scope and method
Define what the study will answer and where outside research is needed.
Reviewed findings
Check evidence and sources with the client before the final study.

Keep the investigation inspectable.

Source register

Keep the evidence and its origin together.

Open questions

Show what still needs to be established.

Client review

Check the findings before delivery.

The scale of CapSight intelligence
Intelligence fields per company
300+
Multidimensional company, workforce, hiring and market intelligence
Business functions mapped
10+
Technology, finance, operations, HR and other business functions
Roles mapped
5,000+
Standardised job roles and specialisations
Skills mapped
60,000+
Technical, functional and emerging skills

Go deeper

The detail behind the decision.

Open a chapter for the full context, the evidence to inspect and the limits of the view.

Chapter 01

When a standard report is not enough

Decide whether a report from a sentence will do, or whether to commission.

Read this chapter

A report from the product is the right answer when the question is one the platform already holds the evidence for. It is the wrong answer when the question is specific to your situation, needs data from outside the platform, or needs someone to decide what to compare with what.

Chapter 02

What you can commission

Bring a question with a decision attached to it and agree what the study must answer.

Read this chapter

Studies that support a defined decision:

  • GCC entry: whether, where and in what shape
  • Location strategy for a specific capability and size
  • Workforce feasibility for a stated team plan
  • Talent-market study for a role family or a seniority band
  • Competitive benchmark of named GCCs
  • Capability study: where a function stands against peers
  • Industry study or peer landscape
  • Custom analysis of one company

Chapter 03

How an engagement runs

Know what is being done, and what you will get, before the work starts.

Read this chapter

You describe the decision and what you already know. An analyst turns that into a written brief: the question, the scope, what the output will look like. You agree it. The analyst works from CapSight data, adds structured research for what the platform does not hold, and checks the findings with you before the final version.

In the evidence

From a question to a study

The brief is agreed in writing before the research starts.

  1. Step 1

    Question

    The decision and what you already know.

  2. Step 2

    Brief

    Scope, method and the shape of the output.

  3. Step 3

    Research

    CapSight data plus structured market research.

  4. Step 4

    Study

    Findings you can use in the room, reviewed with you first.

Chapter 04

What you receive

Walk into the discussion with a study that was built for it.

Read this chapter

A study written to answer your question, with the evidence behind each finding and its source. It can be delivered as a document and as a presentation, and the underlying figures stay consistent with what you see in the product.

Custom Research supports a decision. It is evidence and analysis, and it does not replace the advice of a firm that carries the responsibility for your decision.

Questions this evidence can answer.

  1. 01

    Is a 300-person finance operations centre feasible in a second-tier city, and what would it cost?

  2. 02

    How have the GCCs in our industry set up their analytics function, city by city?

  3. 03

    Which of our four competitors are building the largest AI teams, and where?

  4. 04

    What would it take to hire two hundred engineers in Kochi within a year?

  5. 05

    What does the supplier ecosystem around GCCs in Pune look like?

Coverage and limits

What is held today, and what is still next.

Held today

  • Analyst-supported research on a brief agreed in writing
  • CapSight data across companies, workforce, hiring, pay and locations
  • Structured market research for what the platform does not hold
  • Delivery as a document and as a presentation

Coming next

  • A standing research programme with regular updates for one client
Definitions for this view

The terms on this page, defined.

Every figure on a CapSight page comes with its definition, so you never have to guess what a number is counting.

GCC
A Global Capability Centre: a centre a company runs in India for its own global work, such as engineering, analytics, finance, operations or support. It is part of the company, not an outside vendor.
Platform Industry
The one industry grouping CapSight uses for every company, so a filter or a chart means the same thing on every page. There are 10.
Tier 1 and Tier 2 cities
Tier 1 is the eight established hubs: Bengaluru, Chennai, Hyderabad, Mumbai, Pune, Delhi NCR, Kolkata and Ahmedabad. Every other city is Tier 2.
Designed report
A report laid out as a finished document, with charts and a written read-out, that you can open, download and present, not a table export.
Source line
The note under a figure that says where it comes from, so a number in a report can be traced back to the evidence behind it.
Report depth
A snapshot is a quick read, an executive brief is written for a meeting and a deep dive is written for a decision. You choose the depth before anything is built.

Take the next step

Bring the question.

Tell us the decision and what you need to know, and we will say whether it is a report or a study.